10-Feb-2011 18:15

I am not often shocked, but c'mon guys…

Mainly for client payments, certain incoming postal deliveries and specific departments for my business, my business has, for over 10 years, rented several P. O. Boxes directly from the Royal Mail.

I have just received the 2011 invoices from Royal Mail in the post (that's another gripe… our daily postal delivery arrives now at about 4.30pm!!) and am actually shocked to see that the annual rental has increased from last years £62.85p to £95 inclusive (they are vat exempt); a staggering increase of over 51%

I can understand increased charges due to rising overheads and costs but 51% - that is an absolute chutzpa…!

I hate to think what my clients would do or say if I increased my rates or tariffs by over 51% .

I called Royal Mail to query the cost and the chap answering the phone was almost embarrassingly apologetic..
He said that the Royal Mail staff could not understand or fathom the incredible increased charges on several Royal Mail products and services to businesses...

With ridiculous decisions like this, is it any wonder the Royal Mail business is suffering due to competition..

What a shocker!

Do any of you have any other tales of crazy & unwarranted increased prices to relate?

Would be interesting reading…