24-Mar-2015 16:09

UK #Mobile Operators to Cap Excessive #Stolen #Mobile Bills.

UK Mobile Operators to Cap Excessive Stolen Mobile Bills.

Five operators including EE, O2, Three, Virgin and Vodafone have voluntarily agreed to cap stolen or missing mobile phone bills at £100 - provided a report is received by them or the police within 24 hours…

A new code of practice created by the Mobile Broadband Group, has stipulated measures to protect consumers from unexpectedly high bills. These include transparent pricing & billing; subscriber alerts when reaching &/or breaching agreed data limits; information on roaming charges and how to bar unauthorised calls to premium numbers and app. purchases.

In our opinion, these measures do not go far enough, but they are a start and any help & advice to consumers must be applauded…

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