28-Jul-2010 13:11

Can Ofcom help?

Will Ofcom’s intervention help to end the unfair supply of misleading information?

As most of us know from personal experience, we rarely receive the ‘advertised’ or promised broadband speeds.

Ofcom analysis shows that over 95% of consumers – both business and home users do not get advertised speeds.

More worryingly, analysis also seems to show increasing discrepancies between ISP claims & actual b/band speeds.

Apparently surveys show that “hardly any customers got the "up to" advertised speed.

In an effort to help, Ofcom is overhauling conduct codes for ISPs & their sales methods..

Will Ofcom’s intervention help to end the unfair supply of misleading information?

Who knows…?

What is certain is that there must now be strong official involvement, supervision and administration in the supply of a service which is now so central to our lives – both socially and for business.

What do you think?